Terms and Conditions
It is strongly advised that if you are concerned about any aspect of your physical or psychological well being that you consult with your physician for an up to date evaluation of your health needs.

Practice Guidelines
Code of ethics
Julie Otte is a certified health educational specialist, a certified Emotional Release Therapy practitioner (EPT Works) and holistic counselor. She is not a psychotherapist or psychiatrist.

Confidentiality
Confidentiality is an essential part of all counseling and coaching. It underpins the client's sense of safety and trust and contributes to making the therapeutic relationship different from any other. The Alignment Principle holds all records securely and will ensure confidentiality in the treatment of any information held about its clients, All information recorded and held is solely for the purpose of maintaining effective therapeutic treatment.
All information will be kept confidential unless the client and therapist agree to discuss something with a third party. Where appropriate a consent form will be used. The only reasons for breaking confidentiality would be if the therapist considered that your life was at risk, if another person's life was at risk or if the therapist was liable to civil or criminal court proceedings if the information was not disclosed. If at all possible this would be discussed beforehand.

Anti-discrimination policy
The Alignment Principle is strongly committed to anti-discrimination. It values difference and diversity and does not discriminate on the grounds of age, gender and gender identity, sexual preference or orientation, marital/partnership status, religion, race, color, national origin, disability, heritage or political belief.

Cancellation Invoices and and missed session policy
If for any reason you are unable to attend your appointment please let us know as soon as possible. The required notice for cancellation is 24 hours. Where there is less notice of cancellation or if you do not attend your appointment your session will be forfeited. An additional session may be scheduled at an additional fee of $180.00 prepaid. You will be given as much advance notice as possible in terms of the holidays or needing to cancel your appointment for any other reason. I invoice retrospectively and kindly ask clients to pay their invoice within 24 hours of presentation.

Confidentiality and Record Keeping
Confidentiality is an essential part of all counseling and coaching. The Alignment Principle holds all records and personal contact details securely and will ensure confidentiality in the treatment of any information held about its clients. All information recorded and held is solely for the purpose of maintaining effective therapeutic treatment.
What data do I hold and why?I hold the contact data from your initial assessment sheet, on paper, so that I can contact you.I record information about what you tell me in our sessions depending on the protocol we are using. Often, I record only brief notes and these act as an 'aide memoire' so that I can review the course of your therapy as time progresses.
How is it stored?
Most session notes are held on paper and kept locked securely when not in use. Data held electronically is on a personal computer and stored locally in a password protected account. Phone contact details are held on a password protected work phone.

Who is it shared with?
All information will be kept confidential unless the client and therapist agree to discuss something with a third party such as your physician. Where appropriate a consent form will be used. The only reasons for breaking confidentiality would be if the therapist considered that your life was at risk, if another person’s life was at risk or if the therapist was liable to civil or criminal court proceedings if the information was not disclosed. If at all possible this would be discussed beforehand. If I experience any data breaches, I will inform you as soon as possible.

Access
Clients can access their records by making a verbal or written request. Clients agreement and consent will be sought for the purpose of communication related to their therapy arrangement.

REFUND POLICY:

There will be no refund granted after 24 hours of purchase of any programs. Refunds will not be granted after a scheduled session for individual sessions.

Services: Julie Otte offers coaching, supportive and therapeutic services for individuals, companies and corporations.

Julie Otte LLC DBA The Alignment Principle 1324 Lake Dr. SE Suite 3 Grand Rapids, MI 49506 USA